Online Justice Systems
The Dispute Resolution Automation (DRA) Lab, led by Prof. Orna Rabinovitch-Einy, studies the paradigm shift in our justice system from human to algorithmic dispute resolution.
Within the broader study of online justice systems, the DRA’s researchers focus on various themes. Dr. Vera Shikhelman researches the different dimensions of integration of AI into international judicial institutions; Dr. Eran Itskovich researches algorithmic monitoring, the deterrent effect of AI, procedural justice, and quantitative research methods; Dr. Talia Schwartz Maor researches the legitimacy and design of algorithmic decision-making in dispute resolution systems by bridging empirical legal studies, AI ethics, and procedural justice.
Their academic articles are:
- Talia Schwartz-Maor, Vera Shikhelman, Avital Mentovich & Orna Rabinovich-Einy, Process Pluralism, AI and Legitimacy: A Scoping Review (Ohio St. J. on Disp. Resol., forthcoming)
This Article examines how artificial intelligence shapes perceptions of trust and legitimacy across justice systems and dispute resolution processes. Using a scoping review methodology, the researchers synthesize the growing body of scholarship on automated decision-making (ADM) and other applications of AI in both formal and informal legal contexts.
Ethan Katsh, Talia Schwartz, Orna Rabinovich-Einy, AI and the Future of Disputing: Naming, Blaming, Claiming, and Preventing (43 Conflict Resolution Quarterly 79, 2025)
This article explores the transformative impact of artificial intelligence on dispute resolution mechanisms. The researchers’ analysis builds on the longstanding framework for explaining the stages through which disputes evolve: the “naming, blaming, claiming” model by Felstiner, Abel, and Sarat (1981). Drawing on the evolution of online dispute resolution (ODR) and insights gained from the application of AI in healthcare, the article examines how technological advancements challenge the traditional trajectory of dispute resolution.
Orna Rabinovich-Einy, The Vanishing Third Party: Dispute Resolution Automation (8 Law, Society & Culture 425, 2025)
This article discusses the automation of Dispute Resolution Automation (DRA) and its impact on the justice system and its users. Specifically, it examines changes in the legal system over the past decades, with a focus on the roots of the DRA phenomenon, the growth and expansion of online dispute resolution (ODR), and developments in the legal tech field.
- Sivan Shachar, Orna Rabinovich-Einy & Ayelet Sela, Online Tribunals in Israel: The Revolution Underway and Novel Empirical Findings from A Pioneering Case Study (29 Mishpat U Mimshal 1, 2025)
The article examines a new phenomenon in Israeli administrative law: the establishment of online administrative tribunals. It begins by describing the “digitization trend,” in which various administrative tribunals are transitioning to conduct proceedings entirely online – from the initiation of a case to its conclusion, whether by a tribunal decision or a settlement between the parties. The article then discusses the relationship between this shift to online proceedings and the ability of administrative tribunals to fulfill the procedural goals and values of professionalism, accessibility, efficiency, and fairness.